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IT Technician Job Description
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IT technicians are commonly found in companies that have good presence of information technology. They may also work with IT consultants or IT support persons. They are the people who really fix problems they have been identified or work according to being pointed out by IT support persons. IT technicians working independently most often come to the site to provide service. They may also work in offices and computer stores.
IT Technician Job Duties
Junior level IT technicians deal with installation and configuration of computers. Senior level technicians deal with more complex problems such as: web administration, data administration, networking and operating systems. Others duties of IT technicians may require them to:
1) Physically install computers.
2) Run programs in them.
3) Train staff about the uses of new software or technology.
4) Create accounts and passwords for staff and connect computers to a network.
5) Provide internet connectivity.
6) Install modems.
7) Test PCs.
8) Supervise the laying down of cables and installation of UPS.
9) Trouble shoot minor software and hardware problems.
10) Detect bigger hardware problems and refer to hardware engineer.
11) Retrieve lost data.
12) Carry a tool kit containing problem solving USB, trouble shooting CD drives and hardware tools.
13) Maintain log of all required repair or repair work done.
14) Advise about the best anti virus programs and install them.
15) Clean up infected systems.
16) Monitor security of technologies used.
IT Technician Knowledge and Skills
1) Technicians have more practical knowledge about computer systems in an establishment as they personally install them.
2) They should possess good mathematical ability.
3) Good with communication.
4) Get along with people well.
5) Proper understanding of IT tools.
6) Very good with repair equipment.
7) Knowledge of latest IT trends.
8) Freelancers should have professionalism to attend work calls and complete them.
IT Technician Educational Qualification and Experience
1) An associate degree in computer science makes a candidate eligible for the job of IT technician. With a Bachelor’s degree in computer science it may be possible to get jobs in good research labs as IT technicians.
2) Certifications by Microsoft, Novell, Auto CAD, Oracle and Comp TIA may help in getting better jobs and career growth.
3) With experience, more complex projects are entrusted to IT technicians.
IT Technician Salary and Benefits
1) Salaries for entry level IT technicians could be in the range of $27, 000- $55,000.
2) Freelancers may earn $50-$90 per hour.
3) Salaries increase with experience.
4) Employed IT technicians are entitled for standard benefits that a company may offer.
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