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Field Service Engineer Resume |
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Jose Wicker
4224 Adams Avenue
Frederick, MD 21701
(123)-319-8497
j.wicker@tmail.com
Objective
Highly motivated Field Service Engineer seeking an opportunity to work in top service industry to render skills and expertise for the welfare of the company.
Summary of Qualifications
Familiarity with a variety of the field’s concepts, practices and procedures
Wide degree of creativity and latitude
Good understanding of International engines and electrical systems
Proficiency in MS Office applications and web based applications
Strong diagnostics and logical troubleshooting skills
Professional Experience
Senior Field Service Engineer, January 2007- Present
Serco, San Diego, CA
Responsibilities
Executed and performed the installation, troubleshooting, and maintenance of products and equipment.
Identified, analyzed, and repaired product failures and replaced parts as needed.
Determined and recommended which products or services best fit the customer’s needs.
Researched and developed critical resolutions in a timely manner.
Established and made critical decisions regarding all possible resolutions regarding vehicle downtime and cost of repairs.
Field Service Engineer, May 2004- December 2006
Navistar Inc., Fort Wayne, IN
Responsibilities
Executed and performed periodic maintenance in accordance with contractual agreement.
Maintained and retained records in accordance with regulatory requirements.
Executed and performed installation and modification of equipment within assigned areas of responsibility.
Operated and performed repairs of equipment.
Scheduled the installation and operation of equipment.
Education
Master’s Degree in Mechanical Engineering, 2004
Yale University
Bachelor’s Degree in Mechanical Engineering, 2002
Yale University
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