www.sampleresume.net
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Combination Resume
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Jeffery Bender
3472 Middleville Road
Los Angeles, CA 90017
(123)-961-1770
j.bender@sampleresume.net
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Qualifications
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- Excellent Customer Service – Inventive and Modern Marketing Techniques and Strategies
- Hands-on Professional
- Experienced in Quality Assurance Procedures
- Strong leadership skills
- Competent and Team Player
- Thorough knowledge in administrative tasks
- Computer/Internet proficient
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Professional Accomplishments
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- Managed accounts of over 1500 clients.
- Developed and revised the quotes for hardbound books.
- Communicated with schools and public libraries to market educational books.
- Provided training to sales marketers.
- Provided orientation to telemarketers.
- Resolved conflicts and issues escalated by telemarketers.
- Conducted site visits to educational institutions.
- Developed advanced marketing strategies.
- Assisted other team members in professional staffing.
- Provided regular operational reviews on marketing activities.
- Supervised contract support for GSP Broadband systems.
- Reduced employee turnovers.
- Designed unique position for displaced employees and staff.
- Responsible for the 75% increased sales of National Book Supply for the year 2005
- Increased sales of Encyclopedia by 12% by reactivating old accounts.
- Retrieved and revived dormant accounts by introducing promotions and packages.
- Coordinated installation of fiber optic devices in rural areas.
- Authored procedural manuals on employee job descriptions.
- Coordinated with field supervisors to ensure compliance with cable installation.
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Work History
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- Business Manager & Accounts Representative, National Book Supply, San Antonio, TX, 2008 – Present
- Field Coordinator, Grolier International, Los Angeles, CA, 2006 - 2008
- Supervisor, CCTV Broadband Connects, Burbank, CA, 2004 -2005
- Communications Specialist, Haber Inc., Santa Ana, CA, 2002 – 2004
- Education Manager, CDO Textbooks, Hollywood, CA, 2000 – 2002
- Education Coordinator, H.A. Stiles Company ,San Francisco, CA, 1999 - 2000
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Education
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MBA
Texas A&M University, College Station, TX
B.S. in Business Management
Texas A&M University, College Station, TX
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Certifications
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- NCTI Certified
- ABM Certified
- MBA Certification
- Effective Marketing Strategies
- 7 Developmental Techniques in Marketing
- Stress Management
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