Jeffery Bender
3472 Middleville Road
Los Angeles, CA 90017
(123)-961-1770
j.bender@sampleresume.net
Objective:To support the companys operations and contribute to its overall growth and development by using my excellent troubleshooting and maintenance skills. My solid background in security firewalls and anti-viruses will be very helpful in maintaining continuous and efficient operations of the company.
Skills:
Knowledgeable in security firewalls, anti-viruses
Entire Networking abilities
Strong grasp in Excel, Word, PowerPoint, Spreadsheet, Open Office
Strong communication skills
Excellent in troubleshooting and maintenance skills
Professional Experience:
Sr. MIS Manager, January 2009 - Present
Global Partners LP, Waltham, MA
Responsibilities:
Introduced the zero back log project in the company by creating a centralized database program.
Provided technical training and educational seminars for OJTs.
Formulated a unified procedure in the computation of Daily Time Records.
Secured the every department's network from possible data corruption by activating firewalls and anti viruses.
Ensured that all MIS related requests of the department are attended promptly.
Jr. IT Engineer, March 2006 - December 2008
Global Payments Inc, Atlanta, GA
Responsibilities:
Provided assistance to all employees at all levels with connection, virus, and corruption problems.
Synchronized the department's technical functions resulting to a 50% downtime.
Integrated the company goals with the client's, users and vendor requirements.
Replaced all old-age computer programs of the company with the latest software applications.
Performed preventative maintenance on all computers, routers, and switches.
Education
M.S. in Information Technology, 2006
University of Illinois, Urbana, IL
B.S. in Computer Engineering, 2002
University of Illinois, Urbana, IL
Certifications and Affiliations:
Computer Engineering Society
SIEBEL: Intro, Enterprise JavaBeans
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