George Rivard
1290 Midland Rd
Fairborn, OH 45324
(888)-651-4035
g.rivard@emailaddress.com
Objective
Seeking a position as a Software Support Engineer.
Summary of Qualifications
High Technical Aptitude
Hands-on experience in various real-time operating and open source systems
Excellent debugging skills in software and hardware
Familiarity in general and specialized software programming
Trouble shooting and technical support
Deadline and results-driven
Professional Experience
Software Support Engineer, January 2007 - Present
ADC Telecommunications, Eden Prairie, Minnesota
Supported company web-based applications such as PeopleSoft and Sugar CRM.
Wrote new program flow charts using prescribed standards according to company’s specification needs.
Evaluated simple connections between programs and interoperability with proprietary equipment.
Handled issues on application latency during flash-crowd events.
Analyzed performance of software and took necessary actions to rectify deficiencies based on quality-control standards.
Computer Programmer, March 2004 - December 2006
Power Systems Corp, Milwaukee, WI
Consulted end users and system analysts to define and resolve problems in running computer programs.
Protected servers and software from ping attacks.
Deployed encryption keys to protect application from being hacked.
Remedied application latency due to concurrent user connections by compression software modules.
Wrote and maintained programming guidelines for admin reference.
Education
Masters Degree in Computer Science, 2004
Stanford University
Bachelor of Science in Computer Science, 2001
Stanford University
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