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Software Support Sample Resume |
Rodney Goldsmith
1693 Richards Avenue
Stockton, CA 95202
(555)-143-5168
r.goldsmith@sampleresume.net
Job Objective: Experienced Software Analyst with extensive experience in software development, systems administration, and user-support willing to contribute my skills and expertise for the complete advancement of the company.
Skills:
• Experienced in systems administration and network maintenance
• Skilled In Software QA
• Extensive background in software testing theories and methodologies
• Master in various OS applications
• Working knowledge in web development platforms
• Expert in Excel, Word, PowerPoint, Adobe, PhotoShop
Professional Experience:
Sr. Software Support, July 2007 - Present
Scientific Systems &Software International Corp, Columbia, MD
Responsibilities:
• Developed bug tracking system to strengthen the current compatibility mode of the Unix OS with various applications.
• Supervised QA testing and processes including bugging and regression activities.
• Tested the functionality and reliability of test methodologies.
• Enhanced the performance of various OS such as Windows, Macintosh and Linux.
• Tested web applications, databases and multimedia applications.
Software Engineer, II, May 2004 – June 2007
Microsoft Corporation, Redmond, WA
Responsibilities:
• Revised the specifications involved in the installation of multi-protocol LAN connectivity.
• Investigated the re-appearance of electronic bugs in the DCX system.
• Trained and supervised a team of seventeen people consisting of engineers, MIS and QA Testers.
• Developed IT infrastructures and lab facilities.
• Contributed various technical skills to the team involving proper handling of stress and data weight.
Education:
M.S. in Computer Applications, 2004
University of Texas, Richardson, TX
B.S. Computer Engineering, 2000
University of Texas, Richardson, TX
Certifications and Affiliations:
• Certificate in LAN/WAN
• Society of Software Engineers
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