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Receptionist Resume
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Christopher Clayton
1914 Forest Avenue
New York, NY 10007
(999)-913-8387
c.clayton@sampleresume.net
Objective: Assertive and driven receptionist seeking to join one of the world's largest and renowned hotels. My strong communication skills plus my ability to speak multiple languages will be very helpful in effectively accommodating hotel guests world-wide.
Skills:
• Courteous and polite, strong positive disposition
• Solid knowledge in computer and internet applications
• Knowledgeable in customer service skills
• Strong command in English
• Other languages: French, Italian, Arabic, Filipino
Receptionist Experience:
Receptionist, July 2007 - Present
InterContinental Hotels Group, Atlanta, GA
Responsibilities:
• Maintained a ledger of incoming and outgoing calls for billing purposes.
• Performed follow up calls on prospective clients.
• Communicated with courier service on mailing foreign documents and tracking mails.
• Answered to inquiries sent thru fax, email, registered mails or phone calls.
• Replied to inquiries sent thru electronic mails or registered mails within 3 working days from receipt.
Hotel Staff, May 2004 – June 2007
Host Hotels & Resorts, Inc, Bethesda, MD
Responsibilities:
• Answered calls from clients inquiring on vacant rooms and reservations.
• Coordinated with the Utility Staff to ensure availability of rooms.
• Greeted and welcomed arriving guests.
• Introduced new hotel amenities to the vacationing guests.
• Explained to the clients the rules and regulations in the hotel including departure hours.
Education
B.S. in Mass Communications, 2000
University of Illinois, Urbana, IL
Certifications and Affiliations:
• Certification in DOS
• Speech Club, Secretary
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