www.sampleresume.net
|
|
|
|
Sample Professional Resume
|
Philip Carney
4893 Peck Street
Nashua, NH 3060
(123)-683-4107
p.carney@sampleresume.net
Job Objective: Seeking to join a highly competitive company in the global market and contribute to its success and development using my strong knowledge and expertise in Customer Service Support.
Skills:
Strong exposure to Windows O/S and Internet
Ability to handle complex issues
TCP/IP, web stem administration
Effective communication skills
Great exposure in multi-tasking and ability to work under pressure
Strong knowledge in promoting and selling products and services
Unix (Solaris or Linux) or Windows NT/2000
Excellent communication skills
Customer-focused
Professional Experience:
Operations Manager, July 2007 - Present
TravelCenters of America LLC, Westlake, OH
Responsibilities:
Increased companys revenue by 55% in the second quarter of operations.
Handled billing queries related to customers accounts.
Recommended products and services to customers using SEO as tool.
Performed procedural checks to ensure proper distribution of systems.
Introduced new products and services via online marketing.
Call Center Representative, May 2004 June 2007
DISH Network, Englewood, CO
Responsibilities:
Utilized Auto Tracker to identify the callers main line.
Assisted in the configuration and set up of communication system.
Proposed solutions encountered in installation issues.
Resolved connection problems encountered by the customers.
Explained warranty limitations to clients.
Education:
B.S. in Information Technology, 2004
New Mexico State University, Las Cruces, NM
Certifications and Affiliations:
CISSP
InfoSec Auditing Methodology
Association of Certified ITs
|
|
|
|
|
|
|
|